Leads wait days for an answer. Invoices go out late or not at all. Someone has to remember to chase, remind and reconcile. When they are busy, it does not happen.
What is in the box when we are done.
The steps, in order.
We list the tasks that repeat or get forgotten.
We automate the biggest one first.
Staff check the results before we switch off the manual step.
Next task, same method.
Monitoring and alerts keep it honest.
Projects that involved Business automation.
Medical centersHealthcare
Every patient enquiry read in one shared queue, with automatic replies and meeting scheduling. Used by medical centers in the United States.
Bacchus ERP (our own product)Fine wine trade (UK)
An ERP for the fine wine trade that follows each bottle from purchase to sale and posts every step to a double-entry ledger.
What we build it with.
Sometimes, so we design for it: staff can review and override each action, and the system logs everything.
No. Replies use your tone and your details. Staff step in when a case needs them.
Jobs queue and retry. You get an alert if they keep failing.
The task that is repeated most and forgotten most. We help you find it.
Not always. Many automations are simple rules. We add AI only where it reads or writes text better than a rule could.
Tell us what you need. We will say plainly whether we can help and what we would do first.
Start a project